1. Manage assignment of accounts for P&C agency billed accounts with low and medium complexity. Agency Billed accounts will have few items that require reconciliation between the policy premium and agency payments and a small number of past dues. This requires the ability to understand policy activity based on knowledge of the billing systems, company operations and elect

Collaborate with Product Owners to schedule and facilitate business requirements gathering sessions with business groups on large, complex and/or strategic epics conducting stakeholder interviews, requirements workshops, backlog refinement sessions, etc., in order to document requirements, validate existing requirements and create new user stories. This also includes stat

Designs, develops, and executes innovative market research programs and strategies for agents and customers utilizing multiple methods and platforms. Works with the Market Research Manager, Market Research Director, and leadership to address complex business challenges with foundational research solutions and deliver timely and relevant learning to the business. Collabora

This position is a vital member of the HR team responsible for fostering a positive and productive work environment across the business. This position plays a key role in developing and overseeing employee relations policies, and practices to mitigate risk for the company. This role collaborates closely with various stakeholders across HR, the business, employment law, an